Experience the Delight

Rules and Regulations2017-05-30T09:40:42+00:00

Rules and Regulations

  • Upon check-in, the housekeeper or the guard will check all items in the guest’s Rooms/ Tents using a checklist that the guest needs to sign.
  • All guests are advised to secure all their belongings at all times, and to always lock all the doors and windows when leaving their respective Rooms/Tents. The resort shall not be held liable for any loss of belongings.
  • Guests must maintain peace and serenity within the resort at all times. VIDEOKE, SOUND SYSTEM AND/OR OTHER DEVICES EMITTING LOUD NOISE must be turned off after 12 MIDNIGHT.
    **(Note: Pool hours are from 8:00 AM – 06:00 PM)
    **(QUIET HOURS: 12 MIDNIGHT – 8:00 AM)
    **(FIRST WARNING: Guests SHOULD turn off the videoke, sound system and other devices producing loud noise)
    **(FINAL WARNING: The Resort Management has the right to pull out the particular videoke and/or other sound system device and return it after the quiet hours)
  • For overnight stay, ALL ROOMS/TENTS SHOULD BE TOTALLY CLEARED BY 10 AM to give the housekeeper enough time to clean the rooms for the next guests.
  • When ready for check-out, the guests should inform the housekeepers or roving security guards for assistance and to check if the facilities and items inside the ROOMS/TENTS are in place and in good condition upon check-out. Once the checklist is cleared, the guests may vacate their rented ROOM/TENT.

    **(Replacement fee or repair cost will be charged to the guest if any item is lost or damaged, including any kind of damages caused in the ROOMS/TENTS itself.

  • In case you wish to extend your stay, please inform the office 2 hours ahead of the check-out time, to find out if the respective ROOMS/TENTS are available or booked. Extension of overnight accommodations can only be entertained DEPENDING ON THEIR AVAILABILITY.
  • Corresponding accommodation fee should be paid before customers can occupy ROOMS/TENTS.
  • The management has the right to charge and undertake necessary actions, if guests are caught trespassing or using others’ ROOMS/TENTS.
    **(Reservation Fee is non-refundable)
  • Corkage fee applies to the following: chairs, tables, electronic appliances and catering services.
  • Mattresses, pillows, blankets, grillers, tables, chairs and videoke machine are for rent. Some items may require a deposit fee that will be refunded once returned.
    **(Replacement fee or repair cost will automatically be charged to the guest if any of the rented items are lost or damaged)
  • NO hard liquors allowed inside the resort.
  • Alcoholic beverages are allowed only in your rented ROOMS/TENTS.
  • NO firearms allowed within the resort premises.
  • NO pets allowed within the resort premises.
  • STRICTLY – NO LITTERING IN THE RESORT. Throw all the trash in the designated trash bins including cigarette butts.
  • Putting up of your own tents is prohibited unless permitted by the management.
  • Reserved ROOM/ TENTS will be held up till 4:00 pm only, unless guaranteed payment is pre-arranged.
  • Personal safety should be considered at all times. The resort will not be liable for any accidents and injuries. However, First Aide will be provided.
  • Vehicle/s should be properly locked before leaving the parking area. The management is not liable for any loss or damage of your vehicle/s.
  • For inquiries and other concerns, the office is available for transaction from 8am to 6pm only.
  • Guests are advised to take time to read all our general rules – located at the entrance of the resort, near the reception.
  • We encourage all our valued guests to please be considerate enough and to be mindful of all the rules and regulations, so that everyone can enjoy their serene stay at the Atasa Resort.
    If you have any queries or suggestions, you can address them to us on our email – info@atasaresort.com